Sunrise Technology Group, Inc. a division of MMG, Inc. was established JAN. 2000 by Bryan Patrick Harrington the still President and CEO of Sunrise Technology Group, Incorporated.
STGI is a unique technology firm that specializes in the re-sale, installation, training, and procedures necessary to support Point of Sale (POS) Systems, DVR Surveillance, Digital Signage, Computerized Menu Boards and Credit Card Merchant Services, some of which include: Aldelo for Restaurants Software, Microsoft Dynamics Dynamics Busines Solutions, SunrisePOS-420R, Siriusware, Payment Processing Inc., and Mercury Payment Systems.
Sunrise Technology Group, Inc. is also a full-solution provider of hardware and peripherals, which include: PioneerPOS, Epson printers, HP / Compaq computers, embedded DVR surveillance units, ELO Touch Screens, our own line of INDUSTRAIL GRADE point of sale bundle packages known as 123POS and much more. STGI works with a range of businesses, spanning from small - to - medium size businesses with one location, to multiple chain stores, franchises, and theme parks. No business is too small or large. Franchises welcome.
The products and services that STGI offers allow companies to expand and broaden their scope of competition, ultimately increasing the company’s efficiency, visibility, and profits.
Corporate Offices
1511 W. Alton Avenue
Santa Ana, CA 92704
(714) 444 - 2844 Office
(714) 444 - 2845 Fax
info@sunrisepos.com
Trademarks
Sunrise Technology Group, Inc. offers products from numerous companies. We are an independent reseller of these products, working with their distribution channels to offer these products. All trademarks belong to their respective holders. The absence of a product or service name or logo belonging to respective companies anywhere in the text of this Site does not constitute a waiver of their trademark or other intellectual property rights concerning that name or logo. All other products, logos, and brand names are trademarks and/or registered trademarks of their respective companies. Sunrise Technology Group, Inc. disclaims any and all rights in these marks. Sunrise Technology Group, Inc. makes a best effort to represent the products offered on this site with accuracy and clarity as to the manufacturer of the product, logos, and information pertaining to the products. Sunrise Technology Group, Inc. will gladly honor reasonable requests by these companies to depict information differently, or update information in connection with their company. This includes, but is not limited to, updating logos, slogans, descriptions, etc. of the products and information contained on this site. The use of a logo, company name, trademark, description, or any other reference to products listed on our site does not indicate affiliation with, endorsement by, or representation by, respective companies on our site.
TERMS AND CONDITIONS OF CUSTOM SOLUTION
Terms and Conditions Controlling. These Terms and Conditions of Sale (“Terms and Conditions”) set forth the exclusive terms and conditions governing your purchase of software, computer hardware, peripherals or services (“Products”) from Sunrise Technology Group, Inc. pursuant to the Sales Agreement / Acknowledgment (“Agreement”). Neither these Terms and Conditions, nor any term or condition herein, may be amended, terminated, modified, rescinded or waived except by a writing signed by a duly authorized officer of Sunrise Technology Group, Inc. All computer hardware, peripheral configurations, installations, any 3rd party product or service (non- Sunrise Technology Group, Inc. item), and/or networking issues are solely your own responsibility unless specified in writing on a Sunrise Technology Group, Inc. Invoice.
Price and Terms of Payment. Payments should be made in U. S. Dollars only. Any tax, fee, duty, assessment, or other charges imposed or collected by any governmental or taxing authority on or measured by this transaction between you and Sunrise Technology Group, Inc., shall be paid by you. If Sunrise Technology Group, Inc. is required to pay any such tax, fee, duty, assessment or other charges, you shall reimburse Sunrise Technology Group, Inc. therefore; or, in lieu of such payment, you shall provide Sunrise Technology Group, Inc. at the time of payment with an exemption certificate or other similar document acceptable to the authority imposing such tax, fee, duty, assessment or charge. If a credit card given by any customer declines, Sunrise Technology Group, Inc. reserves the right to default the charge to any previous credit card that is held “on-file” in association with the account. A processing decline and administrative fee may apply. Sunrise Technology Group, Inc. requires a minimum deposit of 70% on all orders and the remaining balance to be paid upon installation. Sunrise Technology Group, Inc. will not release software validation codes until the final invoice balance is paid. Sunrise Technology Group, Inc. can not schedule any “services” until the initial deposit is received in our office and is cleared by accounting. Please see the operational procedures for any additional information.
Shipments. Partial shipment and/or transshipment shall be permitted. In case of failure of performance by you hereunder, Sunrise Technology Group, Inc. may defer further shipments, or at its option, cancel the Agreement as to any of the Products which have not been shipped or delivered and any losses, liabilities, costs or expenses resulting from such deferral or cancellation shall be for your account. Risk of Loss, Damage or Delay: All Sunrise Technology Group, Inc. shipments are made as free-on-board (“FOB”) Santa Ana, CA as per, (a) Sunrise Technology Group shall not be liable for delay of or failure to make shipment or delivery for any cause beyond its reasonable control affecting Sunrise Technology Group, Inc. or any other person (whether known or unknown to you) involved in the sale, manufacturing, supply, shipment or delivery of the Products; and (b) Title and risk of loss of the Products shall pass from Sunrise Technology Group, Inc. to you at time and place of delivery, or to you, or to a carrier for transportation to you, whichever occurs first. Sunrise Technology Group, Inc. will not be responsible for in-transit damages or losses; consequently, all such claims shall be made by you directly to the carrier.
Acceptance and Return Policy. (A) Software: You shall immediately inspect all software upon receipt. The software shall be deemed fully inspected and irrevocably accepted by you if you have met either of these two conditions: (1) You have obtained a “Registration Validation” code; (2) Not returned the software package within thirty (30) days from the date of delivery. Once the software is irrevocably accepted, you cannot return or exchange the software for any reason, including without limitation, any claim that the software does not conform to any specifications or representations made by Sunrise Technology Group, Inc. and / or Software Developer. All 3rd party software, such as PcAnywhere and PC Charge, carry licenses from the original manufacturer of those software, and shipped from Sunrise Technology Group, Inc. as “NCNR” (Non-returnable/Non-refundable) items; for a defective NCNR product (such as, a 3rd party software disc), you must contact the manufacturer of the NCNR product to arrange an exchange for the defective product. If your purchase included an Annual Benefits Package (“ABP”), Sunrise Technology Group, Inc. will replace the defective CD containing software only, within the period of your coverage. Annual support and preventative maintenance contracts will auto-renew once the allotted time has been used or 24 hours prior to expiration date. Upon renewal, STGI is authorized to charge the credit card that is on file unless end user submits a request in writing 30 days prior to renewal. (B) Computer Hardware and Peripherals: You acknowledge that Sunrise Technology Group, Inc. has purchased the computer hardware and peripherals from another party (an “Original Seller” or an “Original Equipment Manufacturer” – “OEM”) for purposes of resale to you. All computer hardware and peripherals are under the Original Seller’s or the OEM warranty, if any. Sunrise Technology Group, Inc. is not responsible to make any arrangements for a repair to any computer hardware or peripherals. All sales of hardware/peripherals are final and any payments made to Sunrise Technology Group, Inc. for hardware/peripherals are non-refundable. If a Return Merchandise Authorization (RMA) is offered by the Original Seller, or the OEM, for any hardware or a peripheral device that you purchased through Sunrise Technology Group, Inc., you may directly contact the Original Seller or OEM to arrange for the RMA. Based upon the Original Seller’s policy, as a courtesy (but not as an obligation), Sunrise Technology Group, Inc. may choose to arrange an RMA for a certain peripheral; if so, the RMA will be issued in accordance with the Original Seller’s RMA policy and without the burden of responsibility on Sunrise Technology Group, Inc. for its repair, refund, or exchange. Furthermore, you acknowledge that all RMA follow-ups, returns or exchange dates, and shipping and handling charges will still be your responsibility. Regardless of the Original Seller’s RMA policy, Sunrise Technology Group, Inc. will be under no obligation to respond to a RMA request for a peripheral; and upon its sole discretion, may direct you to deal with the Original Seller (or OEM) to resolve your issue. If Sunrise Technology Group, Inc. chooses to extend a courtesy of arranging a RMA for you, it will be your responsibility to comply with the terms and conditions of the RMA. No returns will be accepted without a valid RMA. If the “end user” has a valid Sunrise Technology Group, Inc. Annual Support Contract that is in good standing at the time an RMA is needed and the “equipment” is still under the OEM warranty period, Sunrise Technology Group, Inc. will as a courtesy process the RMA for said “end user”. If a “HOT SWAP” is available; Sunrise Technology Group, Inc. will perform the “HOT SWAP” at the time the RMA is processed. The “end user” will still be responsible for the shipping charges associated said RMA. All returns and exchanges of peripherals are subject to inspection and acceptance by Sunrise Technology Group, Inc. Returned merchandise must be in the original packaging, with all users manuals, warranty cards, and in a sellable condition. All RMA’s are subject to 25% restocking fee plus shipping and handling charges if the equipment is found to be damaged by the “end user”. Merchandise in non-sellable condition, or missing components or original packaging, if accepted, will be subject to more than 25% fee if accepted at all. (c) Services: All sales of Sunrise Technology Group, Inc. service items (including but not limited to ABP, Customization, Installation, Data Conversion, Training, etc.) are final. Payments made for services are non-refundable unless a reimbursement policy is agreed upon by “both parties. You, and not Sunrise Technology Group, Inc., are solely responsible to ensure warranties and compatibility of all 3rd-party products; no refunds will be made for a 3rd party service or a product incompatibility.
WARRANTY AND NO-WARRANTY DISCLAIMER: Sunrise Technology Group, Inc. is not required to provide any maintenance or support for the products under the Agreement, unless you have purchased an Annual Service Contract (“ASC”). All Software Annual Benefits Package Service(s) will be provided through software developer directly (if purchased). Sunrise Technology Group, Inc. does not warrant that the products will meet your requirements or that their operation will be uninterrupted or error free. Sunrise Technology Group, Inc. does not warranty any existing equipment. Should the products prove defective following their purchase, you and not Sunrise Technology Group, Inc. assume the entire cost of all necessary servicing or repair. Sunrise Technology Group, Inc. expressly disclaims all other warranties, express or implied, including without limitation, any implied warranty of title, non-infringement, fitness for a particular purpose and merchantability and any warranties arising from a course of dealing, usage, or trade practice in connection with the products or the agreement. You acknowledge and agree that you are relying on no warranties by Sunrise Technology Group, Inc., other than those that have been expressly declared in this Agreement. For more information on the services covered in the Sunrise Technology Group, Inc. Annual Support Contract.
LIMITATION OF LIABILITY: Sunrise Technology Group, Inc. is only liability and responsibility, and your exclusive remedy, with respect to the products (or any parts thereof) will be as set out above. You agree that Sunrise Technology Group, Inc. shall have no other liability of any kind, and expressly agree that Sunrise Technology Group, Inc. will not be liable for indirect, special, incidental, consequential, punitive or exemplary damages, or lost profits, or loss of use of interruption of business, regardless of the form of action or theory of liability (including, without limitation, actions in contract, warranty, negligence, misrepresentation, or products liability, or form any breach of the agreement) resulting from any defect in, or use of, the products or any parts thereof (even if you have advised Sunrise Technology Group, Inc. of the possibility of such damages). Notwithstanding the foregoing, in no event shall the total liability of Sunrise Technology Group, Inc. for claims of any kind arising out of or related in any way to the agreement exceed the price paid to Sunrise Technology Group, Inc. that is allocable to the products, which give rise to such claim.
MERCHANT SERVICES: Sunrise Technology Group, Inc. is an Independent Sales Organization (ISO) for Mercury Payment Systems, Payment Processing, Inc, and NPC. In the event that an STGI customer opts for an integrated merchant account through Sunrise Merchant Services; Sunrise Technology Group, Inc. will require you to keep the said merchant account active and processing for a term no less than then 36 months. STGI offers discounted rates to our clients. In the event the “Merchant Account” is closed or terminated for any reason within the 36months; “You” and not Sunrise Technology Group, Inc. will be required to pay an early termination surcharge for the difference in the offered discount of 2.5% of the average annual transactions. Example: $500,000.00 average annual transactions = $12,500.00 surcharge. (NOT ENFORCED UNLESS NOTED ON INVOICE)
(a) Assignment: The Agreement or any of the rights and duties there under, shall not be assigned by you without Sunrise Technology Group Inc.’s written consent. Subject to the foregoing, the Agreement shall inure to the benefit of the parties’ successors and assigns. (b) Severability: Should any provision of the Agreement, these Terms and Conditions, or any provision of any contract resulting there from, be determined by a court of competent jurisdiction to be invalid, such shall in no way affect the validity or enforceability of any other provision hereof. (c) Applicable Law: The validity, construction, and performance of the Agreement are governed by the laws of the State of