Microsoft Dynamics POS 2009 meets your retail business needs
Microsoft Dynamics POS 2009, a flexible, scalable retail store management solution, empowers you and your people to provide outstanding customer service and make business decisions with greater confidence. Microsoft Dynamics POS 2009 works like familiar Microsoft software to help reduce training time, limit resistance to adoption, and provide a superior user experience that enhances productivity.
Success in your retail business requires that you have retail store management tools that work for any situation and help you to respond quickly to changes in your business. Microsoft Dynamics POS 2009 provides better insight into your business, helping you to improve customer satisfaction, empower your employees to make better decisions, respond to changing business situations, and lower your IT costs.
Familiar to your people
Microsoft Dynamics POS 2009 provides your employees with a familiar Microsoft software experience. Because your employees get up to speed quickly, they can concentrate on excellent customer service. You get improved employee productivity with a role-based user experience that provides employees with the information to make better decisions and to help lower costs.
Fits with your systems
Microsoft Dynamics POS 2009 helps you improve retail store operations from the point of sale to your supply chain relationships. Microsoft Dynamics POS 2009 works with your existing Microsoft business products to enhance information-sharing, and scales to meet future needs. And because it's familiar, easy to use, and fits with existing systems and Microsoft technologies, you can reduce IT costs, maximizing your IT investment.
Fuels productivity
Microsoft Dynamics POS 2009 automates processes and adapts to your specific retail business. Your employees are free to be more productive and focus on customers. And you can enhance customer loyalty by providing unique shopping experiences, including multichannel retailing, mobility, and flexible payment options.
Enables informed decision-making
Your business changes quickly. With Microsoft Dynamics POS 2009, you can respond quickly with the insight you and your employees need to make decisions confidently. And with greater visibility into inventory management, trends, and employee productivity, you can maximize business success.
Experience Microsoft Dynamics POS 2009
See Microsoft Dynamics POS 2009 in action.
These demos will show you how Microsoft Dynamics POS 2009 provides a superior user experience, fuels business productivity, enables confident decision-making, and fits with your systems to help your retail business succeed.
Introduction
Superior User Experience
Getting started
One program, two views
Ringing up a sale
Touch – optimized
Roles
Fuels Business Productivity
Out of stock scenarios
Inventory management
Matrix items
Orders
Kits and assemblies
Inventory locations
Extensibility
Enables Confident Decision Making
Reporting
Auto purchase via sell-through
Markdown/clearance
Backoffice integration
Reasons
Fits with your systems
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Microsoft Dynamics RMS Store Operations 2.0
Microsoft Dynamics RMS Store Operations POS 2.0 Software is a complete point of sale and retail management solution for individual retail stores or chains of stores.
It enables cashiers to process transactions and serve customers quickly and effectively. Store managers are able to maintain tight control over inventory, pricing, suppliers, promotions, customer information, and reporting.
Store Operations POS software supports PC-based POS systems, variable payment types, instant inventory look-ups, and customized service. It enables retailers to use the Point of Sale system to recommend products to customers and provide personalized service.
Store Operations automates many routine business tasks, such as inventory management and updating of prices. It has a large selection of pre-defined and custom reports to make every aspect of business operations transparent, including analysis for promotions and marketing efforts and the ability to compare the sales performance of selected inventory items and team members.
Store Operations allows cashiers to connect outside of Microsoft Retail Management System, via the Internet, to leading third-party service providers such as FedEx. In addition, Store Operations offers integrated, online credit and debit card processing. Store Operations works with the Microsoft Office System and can be integrated with popular accounting packages such as QuickBooks and Microsoft Business Solutions financial management applications.
How can Microsoft Retail Management System help you?
This powerful retail software package runs on personal computers and helps you manage a wide range of store operations and customer marketing tasks, including:
* Point-of-sale operations * Inventory control and tracking * Pricing, sales, and promotions * Customer management and marketing * Employee management * Customized reports * Information security
Streamline Business Processes
* Streamline and track business operations, including inventory, supplier management, and POS processes. * Hold transactions for later retrieval while you assist other customers with their purchases. * Give associates at the point of sale an easy way to check prices, inventory availability, and locations quickly. They can access customer information, handle multiple tenders and partial payments at checkout, and quickly create and process returns. * Save time and money by integrating credit and debit card transactions at the POS and eliminating the need for expensive card payment terminals and high transaction fees. * Make informed decisions with accurate information and powerful reporting tools. * Integrate and exchange information with Microsoft Office Word, Excel and Outlook as well as Intuit QuickBooks, Peachtree, Microsoft® Business Solutions?Great Plains and other financial applications.
Manage Entire Business From a Central Location
The Retail Management System Headquarters Module helps you grow and manage your small chain from the head office or your main store. With the Retail Management System Headquarters you have the ability to:
* "Poll" detailed sales and inventory data from multiple Store Operations installations. * Manage prices, purchasing, and inventory?chain-wide, by region or store. * Set and monitor policies and procedures for each and every store. * View, analyze, and share information across your entire business. * Invoke automatic inventory replenishment at the lead store, and for any group of stores. * Can be customized to integrate with QuickBooks, Peachtree, Great Plains Financials, and other financial applications.
Headquarters allows managers at the head office of a small multi-store business or chain to roll up data from across their stores for a complete view of the business.
Easy to Set Up and Use
* Train employees quickly and cost-effectively with built-in wizards and an intuitive user interface. Basic training for cashiers and employees takes anywhere from 15 to 30 minutes. SunrisePOS offers additional training options such as our two hour Manager Training which can be performed on-site of online. Interactive eCourses are also available through Microsoft. * User-defined custom fields allow you to define and track information you want to see about your customers. * SunrisePOS provides expert support and assistance to quickly set up and customize Microsoft Retail Management System to meet your specific retail needs.
Track and Manage Inventory Efficiently
* Set reorder points and restocking levels to help eliminate the number of out-of-stocks and overstocks. * Multiple pricing structures for markups and discounts provide flexibility. * View real-time inventory status: quantity sold, on hand, on order, and more. * Track and manage items across your business using familiar and flexible stock and sales methods. * Replenish top-selling items efficiently and negotiate lower purchasing costs by tracking item movement and supplier histories. * Create automatic purchase orders and identify your best-price suppliers. * Create bar code labels with a built-in label designer. * Transfer inventory across stores. * Support a wide range of inventory types such as standard, serialized, kit, assembly, matrix, and lot matrix. * Mark items as inactive and maintain their history without cluttering your reports or inventory views.
Help Improve Security and Your Bottom Line
* Help reduce shrinkage, false returns, credit card fraud, and unauthorized discounts with 31 levels of user security features. * Preview, search and print daily sales reports and journals by register, batch, and receipt number. * Close cashier shifts quickly and accurately.
Make Better Informed Business Decisions
* With customizable reports, identify sales trends in every department or category, evaluate operations and financials, track results from sales and ad campaigns, set and monitor business policies across stores, and more. * Share information with other applications, your accountant, or suppliers by exporting report information in several formats: Microsoft Excel, text, HTML, XML, or e-mail. * Share data across multiple store locations for a complete view of your retail business. * Replenish top-selling items efficiently and negotiate lower purchasing costs by tracking item movement and supplier histories.
Increase Sales and Customer Loyalty
* Target customer preferences and remind cashiers about up-sells and cross-sells during transactions. * Implement automatic discounts for frequent shoppers. * Send targeted mailings with special offers and promotions to selected customers. * Collaborate with suppliers to advertise products, promotions, new items, or upcoming events to customers in line with a secondary net display.
Expand Easily
* Store and manage virtually unlimited amounts of information with flexible Microsoft SQL Server? database technologies. * Easily add and connect with multiple stores.
Store Operations Reporting
With fast, accurate insight into your operations, you'll be better equipped to keep pace with the competition and help maximize revenue opportunities. Know exactly what sold best in every department, category, and season. Decide what to buy or mark down. Track return on investment from your ads, mailings, promotions, sales, and discounts.
* Preview, print, or export data in multiple formats. * Filter, hide, sort, and group data the way you want. * Add your logo for formal reports. * Drill down to modify the database directly from reports. * View and print daily sales graphs and journals from any register. * Preview, search, and print journals by register, batch, and/or receipt number. * Print X, Z, and ZZ reports. * Adjust report headers/columns on screen. * Quickly drill down from summary reports to detailed reports. * Memorize report settings.
Examples of Store Operation Reports Include:
* Customer List * Summary Daily Sales * Register Daily Sales * Detailed Sales * Cashier Log * Top Sales Reps and Cashiers * Top Items * Item Price and Quantity Lists * Item Movement * Supplier List * Back Order Summary and Detailed Lists * Purchase Orders * Layaway Expiration
* Accounts Receivable Aging * Sales Rep and Cashier Daily Sales * Department and Category Daily Sales * Detailed Tax Collected * Register Analysis * Top Customers * Top Departments and Categories * Item Value List * Offline Inventory List * Alias and Substitute Lists * Quote Summary and Detailed Lists * Inventory Transfers In/Out
* Account Activities * Supplier Daily Sales * Summary Daily Tax Collected * Commission * Department Sales/Cost * Top Suppliers * Regional Sales * Item Reorder List * Serial Number List * Work Order Summary and Detailed Lists * Vouchers Summary and Detailed Lists * Open Layaways
Who uses Microsoft Retail Management System?
Microsoft Retail Management System has been adopted by a wide variety of retailers, from small owner-operated businesses and specialty boutiques to mid-size retailers with large chains.
Types of retailers using the system include:
* Clothing, apparel, accessories * Wine, beer, liquor * Gift, novelty, souvenir * Sporting goods * Radio, TV, electronics, appliances * Hobby, toys, games * Convenience food stores * Nursery, garden centers * Auto parts * Drug, pharmacy
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"Small businesses need POS technology not only to survive against retail giants, but also to keep up with other small and medium-sized businesses that are already benefiting from the insights and efficiencies of store automation."
—Paula Rosenblum, Director of Retail Research
Aberdeen Group
Streamline business processes
• Streamline and track business operations, including inventory, supplier management, and POS processes.
• Process transactions quickly with bar code scanning, custom POS buttons, and an easy-to-use touch screen.
• Give associates at the point of sale an easy way to check prices, inventory availability, and location quickly. They can access customer information, handle multiple tenders and partial payments at checkout, and quickly create and process returns.
• Save time and money by integrating credit and debit card transactions at the POS and eliminating the need for expensive card payment terminals and high transaction fees.
• Make informed decisions with accurate information and powerful reporting tools.
• Integrate and exchange information with the Microsoft Office System and Intuit QuickBooks accounting software—make full use existing software investments and share information across applications without adding additional training costs.
"Things go so much faster at the register, and customers' wait time is now down to a fraction."
—Tracie Hiemstra, Owner
Get up and running quickly with easy set up and ease of use
• Help users learn POS procedures in minutes—even if they’ve never used a computer before—with the intuitive user interface.
• Train new employees quickly using the practice mode option.
• Define and track the exact information you want to see about your customers with user-defined custom fields.
• Tap into the skills of Microsoft Business Solutions Partner Sunrise Technology Group, Inc. to provide expert support and assistance, helping you set up and tailor Microsoft Point of Sale to meet your specific retail needs.
"I got my life back. I can drive my kids to the park or go out of town for a wedding and I don't worry."
—Beth Geist, Co-Owner
The Landing Music, LTD.
Track and manage inventory efficiently
• Save time and reduce employee overhead by automating inventory tracking.
• View inventory status: quantity sold, on hand, on order, and more.
• Track and manage items across your store using familiar and flexible stock and sales methods.
• Replenish top-selling items efficiently and negotiate lower purchasing costs by tracking item movement and supplier histories.
• Create automatic purchase orders and identify your best-price suppliers.
• Create bar code labels with a built-in label designer.
Help improve security—and your bottom line
• Help reduce shrinkage, false returns, credit card fraud, and unauthorized discounts. With several security roles that can be assigned to employees, managers can control access to sensitive data and track returns efficiently.
Make better, more informed business decisions
• Create interactive real-time reports that identify best-selling items, most productive employees, detailed sales history by cashier, department, category, supplier, and more.
• Access and analyze current, detailed data across your entire store. Identify sales trends in every department or category, evaluate operations and financials, track results from sales and ad campaigns, and set and monitor business policies.
• Export report information in several formats; Microsoft Excel, text, HTML, XML, or e-mail.
• Use the "My Store" feature to customize screens, setting them to display only the reports that are most important to you.
Increase sales and build customer loyalty
• Target customer preferences and display up-sells and cross-sells to cashiers, so they can mention them to customers during transactions.
• Implement automatic discounts for frequent shoppers.
• Create targeted customer mailings based on buying preferences and purchase histories.
Count on technology from Microsoft
When you invest in Microsoft Point of Sale, you can rest assured that it's backed by one of the world's leading technology providers. You can count on Microsoft's years of experience delivering business applications and services known worldwide for top quality.
Who uses Microsoft Point of Sale?
Microsoft Point of Sale can be used by most small specialty merchandise retailers with a single store or group of independently operated stores. Types of retailers using the system include:
• Wine shops
• Gift/Novelty/Souvenir
• Hobby/Toy/Game/Craft
• Convenience food (coffee shops, fixed item cafeterias)
• Tobacco shops
• Pet stores
• Retail kiosks
• ...and more
Availability
United States
Languages
English
Purchasing and Installation
Microsoft Point of Sale can be purchased through Sunrise Technology Group, Inc. a Microsoft Partner Business. We are trained to sell and install the system.
Integration with Other Software and Hardware
Microsoft Point of Sale works with the Microsoft Office System and QuickBooks accounting software. It also works with a wide range of PC-based point-of-sale hardware and peripherals, including printers, magnetic stripe readers, and bar code readers. Retailers may be able to use Microsoft Point of Sale out-of-the-box with existing PCs and peripherals, or purchase complete hardware/software bundles from us. A leading technology provider.
System Requirements
• PC with Pentium® lll 733 MHz or faster processor
• Microsoft® Windows XP Professional with Service Pack 2 or later, Windows Server 2003
• Microsoft SQL Server 2000 Desktop Engine–MSDE (included)
• Minimum 256 MB of RAM
• Approximately 50MB of available hard disk space for the Point of Sale program and files. (Hard disk usage will vary, depending on Point of Sale’s configuration and the location of database files.)
• CD-ROM drive
• VGA (800 x 600) or higher-resolution monitor with 16-bit color for the Point of Sale (POS) program; VGA (1024 x 768) or higher resolution for the Point of Sale Manager program
• Microsoft Mouse or compatible pointing device
• and a current and active anti-virus program
Training
Sunrise Technology Group, Inc. can provide training on the system. Based on reports from customers and partners. It generally takes less than 2 hours to train cashiers and managers.
